In: customer service

The Importance of Overdelivering
October 7, 2008

As an online merchant, your customers cannot see your face. They cannot hear your voice when you are recommending your products,… Continue Reading The Importance of Overdelivering

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Taking Being There for Granted
August 4, 2008

 I like being there for my girls, my family, my friends and my clients. In fact, I AM there for my… Continue Reading Taking Being There for Granted

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