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FAQ2019-11-07T16:54:44-05:00

Doing Business with NewWard

Can you buy my domain name for me?2019-11-07T16:41:09-05:00

Yes we can.  We buy domains through GoDaddy.  When we register your domain, we list it under your name and business so you always retain ownership.

See if the domain name you want is available

What is your web design process?2013-12-18T23:12:54-05:00

Normally we start with a meeting or two to understand your business and who you are marketing to.

Then we start with a design.  From the design we build an infrastructure that incorporates your content.  If we are writing content for you, then, we supply you with all the pages prior to them going “live”.

We partner with you throughout the process to ensure you are satisfied with the online face of your business.  The process is always about you.

How do you accept payments?2019-11-07T16:58:47-05:00

You can pay for services with NewWard Development, LLC  as follows:

  • Check
  • Paypal
  • Credit Cards through our Invoice System
  • Credit Cards through Stripe

If we send you an invoice, you can easily pay with your credit card through our secure system.  We use WaveApps as our accounting software

If writing a check, please send to:

NewWard Development, LLC
6036 Stanton Road
Middle Grove, NY 12850

 

Website Design

What do I need to start a website?2019-11-07T16:47:41-05:00

The 3 basic elements to getting your business on the internet are:

  • Domain Name
  • Web hosting
  • Website

It’s best to know what you want the web site to do and how you want it to sound.

Do I have to host my website with you?2019-11-07T16:46:37-05:00

While we do host the majority of our clients’ sites, we do not require clients to host their websites with us. Should you opt to use your current hosting company or a different host, it is up to you to ensure that the website we build is compatible with your hosting companies capabilities.

How long does it take to build a website?2019-11-07T16:46:01-05:00

Many factors determine the length of time it will take to complete your website. Some sites can be done in 2 weeks, others 2 or 3 months. For the average web site we usually estimate 4-6 weeks.

Much of this is dependant on the communication and responsiveness of both parties.

How does the web development process work?2019-11-07T16:45:23-05:00

A typical website design process includes:

  • Planning: This is the stage that requires the most interaction between us and you. We get to know your business and understand your needs and desires. We discover your goals, target audience, obtain detailed feature requests and get as much relevant information that we can gather.
  • Contract: Our statement of work lays out who is responsible for what and defines deadlines.
  • Design – the design stage moves the information outlined in the planning stage into reality. Once we have your approval for a framework, we begin inputting your content and specific pages.
  • Pre-Launch – once each page is completed and contains your content, we test and verify links and functionality. We also do some cross browser checking and ensure mobile readiness.
  • Launch – The site is released for public viewing and we do any “polishing” that needs to be done.
  • Post-Launch – the site is handed off to you, and we provide training and transfer any source files and copyrights to you. Final payment is made and the project is closed.

If you host with us, we provide technical support and some maintenance.

What is WordPress?2019-11-07T16:44:22-05:00

WordPress is an online, open source creation tool. It is supported by a large community of developers. It is one of the easiest and most powerful content management systems on the web. Approximately 25% of all websites are built in WordPress.

WordPress empowers you to maintain your own site with little technical know how.

Companies that use WordPress range from small businesses to fortune 500. Many of the most popular blogs are done in WordPress.

How Much Does a Website Cost?2019-11-07T16:43:46-05:00

The cost of your website will vary, depending on the size and functionality required. Our estimates are based on our hourly rate and include the planning, design, setup and launch. The majority of our websites are built in a CMS framework to allow non-technical staff to edit most of the content themselves.

A simple website includes:

  • Installation of wordpress
  • Customizing a theme
  • Simple plugins to:
    • share posts and pages
    • a contact form
    • event calendar
    • newsletter signup
    • gallery or slideshow
  • Approximately 10 pages of content
  • Security features to deter hackers.

All of our websites include installation of Google Analytics, a CMS (wordpress) that you can update yourself, testing, SEO readiness and client training.

Who owns the web site you build for me?2013-12-18T23:00:52-05:00

You do!

What is your web design process?2013-12-18T23:12:54-05:00

Normally we start with a meeting or two to understand your business and who you are marketing to.

Then we start with a design.  From the design we build an infrastructure that incorporates your content.  If we are writing content for you, then, we supply you with all the pages prior to them going “live”.

We partner with you throughout the process to ensure you are satisfied with the online face of your business.  The process is always about you.

Social Media Marketing

What is included in Website Hosting?2019-11-07T16:50:59-05:00

Our Website hosting includes:

  • A place for your website to live
  • Email
  • Daily backups
  • Bandwidth
  • Cpanel access
  • E-commerce ready
  • Free SSL

Other Web Hosting Options:

Dedicated IP
Reseller hosting packages

Our servers are monitored 24 hours a day, 7 days a week. Our monitoring stations are setup to query our servers every 5 minutes and report any problems to our administrators.

What types of hosting do you offer?2019-11-07T16:49:26-05:00

The majority of our clients are hosted on a shared server. That means that your website shares a server with other websites. Shared hosting is the most affordable option because the cost to operate the server is spread out among many sites.

Our servers are also very powerful.

We also offer dedicated hosting. Dedicated hosting is where you have the server all to yourself. Your website is the only one that is using the servers resources. This is a good choice for larger sites that require high security.

Can you buy my domain name for me?2019-11-07T16:41:09-05:00

Yes we can.  We buy domains through GoDaddy.  When we register your domain, we list it under your name and business so you always retain ownership.

See if the domain name you want is available

How do I move my web site to your hosting servers?2013-12-18T23:04:01-05:00

First – we’d like to know a little bit about your site.  Click here to contact us and tell us about your web site.  We can host most sites, unless they are ASP based.  ASP sites are referred to a partner provider.

We ask you for your Cpanel and FTP information, then move the site for you!  It’s that easy.

We offer a variety of hosting packages to suit your business needs.

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What is hosting?2019-11-07T16:48:27-05:00

Hosting a web site gives it a place to live on the internet.  Think of the internet as a large apartment building.  Your site is hosted in one of the apartments.  It has a specific address which is your domain name, (also referred to as a URL) and an IP address.

A webhosting company provides the technology and space that allows your website to be viewed by the public.

Web Hosting